Patient Financial Responsibility: Collecting What You're Owed

As patient financial responsibility for surgical care has increased, so has the importance of those dollars for an ASC's profitability and viability. While it is imperative that ASCs collect what patients owe for their care, surgery centers must take a delicate approach to such efforts or risk upsetting patients and making collections more difficult.

Join our revenue cycle experts as they:

Review the top challenges associated with securing patient payments
Discuss scenarios where and how collections can go awry
Explain the No Surprises Act and how it affects ASCs
Identify worthwhile patient collections-specific key performance indicators (KPIs) to monitor and track
Share essential steps to increase collections success

SIS Success Stories

“I had never used an EMR before and didn’t want to start. But once I began working with SIS, I had an instant change of heart.”

⎯ Alana Booth, RN, CASC, Administrator at PCET

“Revenue Cycle Services has helped us decrease AR over 90 days from 41% to 26% and increase net collections by more than 60% so we have more revenue to invest in patient services.”

⎯ Joseph Myers, VP of Surgical Services at University Orthopedics Center

“SIS has reengineered ASC management software to streamline the steps to perform various functions. Everything you need is on one screen.”

⎯ Jennifer Bednarchik, Chief Operating Officer at Livonia Outpatient Surgery Center