Patient Experience and Outreach in an Extraordinary Year
Join SIS and our partners at SPH Analytics to learn more about understanding your patients' experiences and perceptions through the use of helpful surveys. Our experts discuss:
The impact of 2020 – a year like no other – on patient satisfaction
Why understanding patient experience is important
What Net Promoter Score is and how to interpret it
An overview of patient experience surveys
SIS and SPH integration
The SPH Reporting Portal and Service Recovery tools
How to use survey results to drive improvement
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